Refund Policy

1. Subscription-Based Service

IMAJI Kids is a subscription-based digital service that provides access to educational content for children.

By subscribing, you agree to recurring billing based on your selected plan (e.g., monthly or annual).

2. Free Trial

If a free trial is offered:

• •You will not be charged during the trial period
• •You may cancel at any time before the trial ends

If you do not cancel before the trial period ends, your subscription will automatically convert to a paid plan.

3. Refund Eligibility

Because IMAJI Kids provides immediate access to digital content, all subscription payments are generally non-refundable once the billing period has started.

However, we may consider refunds in the following situations:

• •Duplicate or accidental charges
• •Billing errors
• •Technical issues that prevent access to the platform

Refund requests are reviewed on a case-by-case basis.

4. Cancellation Policy

You may cancel your subscription at any time.

• •Cancellation stops future billing
• •You will continue to have access until the end of your current billing period
• •No partial refunds are provided for unused time

5. Unauthorized Charges

If you believe your account was charged without authorization:

• •Contact us immediately at support@imajikids.com
• •We will investigate and take appropriate action

6. Refund Processing

If a refund is approved:

• •It will be issued to the original payment method
• •Processing time may vary depending on your payment provider

7. Chargebacks and Disputes

We encourage you to contact us before initiating a chargeback.

Initiating a chargeback without contacting us may result in:

• ✕Suspension or termination of your account
• ✕Loss of access to the platform

8. Changes to This Policy

We may update this Refund Policy from time to time.

Changes will be reflected by updating the "Last updated" date.

9. Contact Us

If you have any questions or wish to request a refund, please contact us: